When you need short term housing, you start by searching your TDY location (military base name) for available properties and select your preferred choice. If you don’t see a property that meets your needs please submit a housing request so TDYHero Concerige Service can go to work on your behalf. We will send you a portfolio of available properties. After your selection, we will send you an agreement, requested security deposit, and connect you directly with your host.

No. If you’re on TDY orders, there’s no cost to you, ZERO out-of-pocket expenses. We charge only the on base lodging rate for your selected TDY location. If you provide a letter of non-availability, we charge the off-base rate and provide additional PERK$ or customizable upgrades to your property. At the end of each month, you’ll receive an itemized receipt that meets all Joint Travel Regulation (JTR) requirements for guaranteed reimbursement through the Defense Travel System (DTS) or your local finance office.

We mostly focus on TDYs that are greater than 21+ days. Most of our clients stay are greater than 2 months. For short TDYs we may not be able to include cleaning costs in your nightly rate. Please contact us for more information.

After selecting your property on TDYHero or through TDYHero Concerige service, we will have you complete a basic application with details about your upcoming TDY. We will send you a working agreement, refundable deposit request, and then connect you with your Host. Your reservation is not finalized until we receive your refundable deposit.

We understand military orders can change. Your reservation and deposit are protected under the Servicemember Civil Relief Act (SCRA). If your military TDY orders are canceled, your deposit will be fully refunded. If you orders are modified, we will adjust your rental dates accordingly and ensure you are not charged for nights you do not need.

We will reach out to you with a link to complete our basic application requesting details about your upcoming TDY. Once complete we will send you a property portfolio within 72 hours of available properties based on your preferences.

We understand that military orders can change. We will adjust your rental dates accordingly and ensure you are not charged for nights you do not need. We follow the Servicemember Civil Relief Act (SCRA) which ensures you are protected when renting a TDYHero property. Additionally, we go above and beyond by offering a 100% money back guarantee that your TDY reservation will be fully reimbursed in DTS..

At TDYHero, our top priority is to provide you with a seamless off-base lodging experience during your TDY stay, ensuring zero out-of-pocket expenses and no landlord issues. Navigating TDY travel reimbursement can be complex, requiring strict adherence to the Joint Travel Regulation (JTR) and detailed knowledge of local guidelines and TDY rates. Many service members struggle to secure off-base lodging and often find themselves unprotected, as not all hosts are familiar with military order changes or accept the GTC.

TDYHero serves as the ideal intermediary, advocating for both service members and hosts. We employ former military resource advisors and offer a 100% money back guarantee your stay will be reimbursed in DTS. TDYHero takes care of all the coordination, payments, and receipts between Clients and Hosts. We understand the needs of both parties and have successfully secured off-base accommodations for over 100 service members, with that number growing weekly.

Not at TDYHero! You’ll never face any out-of-pocket costs with us. From cleaning fees to pet fees, application fees, and even renter’s insurance, we’ve got it covered. Our guarantee is designed to ensure zero out-of-pocket expenses and no non-reimbursed DTS charges.

Our team knows the JTR (Joint Travel Regulation) inside and out and is here to help service members confidently navigate DTS for full reimbursement of authorized military lodging expenses. Relax knowing we work hard to make the process seamless and stress-free.

Exclusions may apply based on stay length, property terms, or individual circumstances. Please call us for more information and details regarding your specific TDY.

Yes, we do! TDYHero provides fully itemized receipts that meet all JTR and DTS requirements, ensuring you’ll have no reimbursement issues during your TDY. We carefully document every charge, avoiding any expenses that aren’t reimbursable. With our JTR expertise, you can stay focused on your TDY, while we handle the details!

We keep up-to-date with the latest TDY per diem rates and allowable nightly lodging rates for every military base, so you’ll never face out-of-pocket costs. Our rates adjust automatically with each Fiscal Year update and any changes related to non-availability slips (Non-A), ensuring complete accuracy and convenience for you!

Yes, we gladly accept the GTC for your convenience, and we highly recommend using it!

Yes! All our properties are stand-alone, private furnished rentals with no roommates or shared spaces. You’ll have the entire property to yourself, ensuring the best possible stay during your TDY.

Absolutely! The Joint Travel Regulation (JTR) allows service members to stay off-base without a Non-A slip. As outlined in JTR Table 2-14, if a service member chooses off-base lodging while adequate government quarters are available, reimbursement is limited to the cost of on-base quarters. We keep it simple by charging the same rate, or less, than on-base lodging at your TDY location, ensuring full compliance with JTR.

Additionally, we understand TDY dates may shift due to changing orders. We fully accommodate any adjustments in your TDY schedule, including holidays or emergency leave, and won’t charge for nights not covered by military reimbursement.

At TDYHero, we’re dedicated to providing exclusive perks tailored to your stay. Depending on the season and length of your reservation, guests often are offereded services like bi-weekly maid service, meal kits from Hello Fresh or Home Chef, grocery delivery, spa and golf packages, EV charging, paddleboards, and more. If you have specific requests, just let us know, we’ll do our best to make it part of your stay at no additional cost. The options are as flexible as your imagination!

Yes, we do! We offer cash referrals for any recommendations of our services. Reach out to us for more details on our referral program. We appreciate your support at TDYHero and want to return the favor!

TDYHero, operated by Fox 3 Lodging LLC, is a veteran-owned small business that has been serving clients since 2021. We proudly maintain a perfect track record of 100% reimbursement for all lodging charges claimed through DTS. Our mission is straightforward: to provide off-base accommodations in beautiful properties while offering customizable perks and amenities you won’t find elsewhere. We achieve this through clear communication, transparent agreements, and a commitment to ensuring your stay is fully reimbursed in DTS, following the guidelines of the Joint Travel Regulation (JTR) and local base lodging requirements.

At TDYHero, all agreements, signatures, and payments are processed electronically through our secure online portal with our partners at TenantCloud. This cloud-based management system allows you instant access to your agreements, lodging charges, and messages via our website or app. At the end of each month, you’ll receive an itemized receipt detailing your lodging charges that meets all JTR requirements for reimbursement.